Privacy Policy

T M Electrical Services SW (Thomas Musson T/A T M Electrical Services SW). Last updated: 26 October 2026

Who we are

T M Electrical Services SW is an electrical contractor run by Thomas Musson as a sole trader. We are responsible for the personal information described here. You can contact us at tmelectricalservicessw@gmail.com or on 01288 270950. Our address is Unit 22, Bude Workspace, Bude and Stratton Business Park, Bude, Cornwall EX23 8LY.

What we collect

When you contact us or we work for you, we may collect your name, phone number, email address, the address where work is carried out, and details of the work. If you message us on WhatsApp, we receive your WhatsApp name, number and the messages and photos you send.

How we use it

We use your information to reply to you, provide quotes, carry out and manage jobs, send invoices and payment links, take payments, and meet our legal, tax and certification obligations. We don't sell your information, and we don't use it for marketing without your consent.

Who we share it with

We share only what's needed with the services we use to run the business. These include our job management software, accounting software (Xero), our payment provider (Stripe, which handles card details, so we never see your full card number), WhatsApp/Meta for messaging, and our accountant. Some of these providers may process data outside the UK, under appropriate safeguards.

How long we keep it

We keep job, invoice and certificate records for as long as the law requires, usually at least six years. We keep messages only for as long as they're useful for your job.

Your rights

You can ask to see, correct or delete your information, or object to how we use it, by contacting us using the details above. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.